Director of Network Support


About Communities in Schools of North Carolina:

At Communities in Schools, we are “all-in” for kids. It is our passion– it is our mission. As the State Office for North Carolina, we deliver CIS programs across the state and we collaborate with local affiliate organizations, to provide resources and create communities of caring adults who work hand-in-hand with educators to make sure young people have the tools they need to stay in school and achieve in life. Communities In Schools is the nation’s largest dropout prevention organization, serving 1.5 million students in 2,400 sites across the country. We achieve this mission by hiring bright, creative, and innovative team members who have a passion for what we do. At CISNC, we value relationships, collaboration, learning, integrity and commitment.

Position Overview:

This position is responsible for establishing, managing and providing on-going support and technical assistance to local CIS affiliates and communities interested in developing their Board, Executive Director, Program Directors and Site Staff while ensuring all of CISNC and its affiliates deploy the CIS Model with fidelity.

As a member of the Network Support Team, the Director plays an instrumental part in supporting affiliates’ operational excellence; conducting trainings, workshops, and conferences/retreats for affiliate leadership; and other forms of support to affiliates. These supports will strengthen the capacity of local CIS and local boards of directors to sustain operations, deepen impact, and grow reach.

This position is remote and will serve affiliates across North Carolina.

Essential Functions:

  • Designated point of contact for network leaders, board members and team members to necessary resources and services offered by CISNC.
  • In coordination with the Network Support Team, plans, develops and implements training and strategic planning support for CIS Executive Directors and Boards.
  • Supports the development of healthy non-profit organizations with strong business, board, risk management, and programmatic operations.
  • Collaborates with Directors to create an integrated plan for leadership development throughout the network (staff and board).
  • Coordinates with team to plan and implement Executive Director connections and retreats.
  • Collaborates with the team to maintain a sustainable network of affiliates that are fiscally and operationally sound.
  • As needed delivers training sessions to Executive Directors, Board Members, Program Directors, and Student Support Specialists.
  • Supports and reinforces through training and professional development the CISNC culture of quality, innovation, performance, and continuous improvement.
  • Must maintain a high level of cognitive function.
  • Travel: 50%
  • Ability to see, hear, speak and travel to conduct training sessions.
  • Must be able to lift 20lbs.

Required Education/Experience:

  • Bachelor’s degree required.
  • 5 years management experience, especially related to non-profit operations, leadership, and/or fundraising.
  • Experience working with Communities In Schools program model preferred.
  • Knowledge of educational and community-based services for students and services related to dropout prevention.

Job Competencies:

  • Analysis and Reasoning
  • Influencing others
  • Relationship building
  • Teamwork

Core Competencies:

  • Communication
  • Leadership
  • Managing projects
  • Empowering others

Necessary Skills:

  • Outstanding communication skills
  • Superior coordination skills
  • Ability to communicate difficult information clearly and effectively
  • Ability to manage multiple complex projects at the same time
  • Ability to use technology to enhance presentations and to improve work-related efficiency
  • Technologically proficient in all office technology systems including spread sheeting, word processing, email and Teams/Zoom

Additional Functions:

  • Presents at affiliate and state board meetings as needed
  • Supports the overall development of boards and works with affiliates to enhance board engagement
  • Supports the leadership development of Executive Directors, Program Directors and other aspiring leaders in the network
  • Manages and supports key partnerships which enhance the purpose of CIS across North Carolina

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Criminal background check and pre-employment drug test required. Financial credit check and driving record check required, if applicable.

Learn more at, and stay connected with CISNC on FacebookTwitter and Instagram.

We are an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, gender identity, sexual orientation, disability, age, genetic information, or any other characteristic protected by law (referred to as “protected status”).

Apply Here:

Back to all