Youth Success Coach – Charlotte, NC

About Communities In Schools of North Carolina: 

At Communities In Schools, we are “all-in” for kids.

It is our passion– it is our mission. In North Carolina, 1 in 5 children under the age of 18 live in poverty leading to challenges outside the classroom that stand in the way of success inside the classroom. Communities In Schools works directly inside schools, building one-on-one relationships that empower students to succeed at school and in life. As the North Carolina State Office for Communities In Schools, we collaborate with 21 local affiliate organizations and deliver direct programs across the state. We make sure young people have the tools they need to succeed at school and transition successfully into continuing education and careers. We achieve our mission by hiring bright, creative, and innovative team members who have a passion for what we do.  At CISNC, we value relationships, collaboration, learning, integrity and commitment.

Position Overview: 

The Reentry to Resilience (R2R) Program with Communities In Schools of North Carolina is seeking to add a Youth Success Coach to our team. R2R works with youth / young adults who committed to and are released from Cabarrus, Edgecombe, Chatham, or Lenoir Youth Development Centers (YDC). The Youth Success Coach will begin to work with justice-involved youth/young adults upon commitment to the YDC and will case manage support structure for youth returning back to their respective communities. Prior to release, the Youth Success Coach will work with families and schools to prepare a successful reentry plan/strategy for the youth/young adult.

The Youth Success Coach will work in the Youth Development Centers with staff and families, attending service planning meetings for each youth/young adult at least once per month. Post-release, the Youth Success Coach will ensure that the Transition Intervention Plan is implemented, and that the youth/young adult has successfully reentered back into their respective schools and/or is gainfully employed. In addition, the Youth Success Coach will support the youth and family’s therapeutic services as recommended by the risk-needs assessment, as facilitated by Juvenile Court Counselors.

More specifically, the YSC will encourage academic, physical, and social-emotional growth; discourage involvement in gang or anti-social activities and offer school-based opportunities for engagement in pro-social/positive activities that promote cognitive and behavioral change in all settings. Must have an advocate mindset and not be afraid to work with this population. Travel is required. Some service planning meetings are held virtually, but most are held in-person at the YDCs, and must be attended. May have to attend court for hearings regarding the youth / young adult. Must also be willing to visit youth at home and in the community. This is a grant-funded, timed position.

Essential Functions:
⦁Attend monthly service planning meetings for each youth assigned at the Youth Development Center

⦁Identify youth’s pre-release needs at the Youth Development Center (YDC) and utilize provided assessments to determine strengths/deficits in education, social, emotional, familial, physical to develop post-release support plan along with YDC staff.

⦁Provide pre-release coordination, planning of resources for the needs of youth.
⦁Counsel, advise & monitor youth around academics, school attendance, behavior and post-secondary opportunities
⦁Link school team professionals, parents, along with appropriate agency or community personnel for the purpose of addressing adjudicated youth / young adult issues.
⦁Coordinate recognition for all adjudicated students who show improvement.
⦁If appropriate, connect youth and parents to the appropriate CIS Student Support Specialist at the school for services and continued supportive case management.
⦁Align with other community-based agencies that provide services to siblings and families of justice-involved youth / young adults.
⦁Complete appropriate documentation to capture services provided to youth / young adults, as well as other necessary documents.
⦁Maintain electronic caseload notes and necessary attendance, behavior, and coursework metrics for progress, monitoring, and adjusting interventions.
⦁Frequent sitting, speaking, hearing, moving about the Youth Development Center ­­
⦁Occasional lifting (20 lbs.)/ Occasional pushing (25 lbs.).
⦁Travel Required: Daily travel 75% and occasional overnight travel.

Required Education/Experience:

⦁Bachelor’s degree (Master’s Degree preferred) in the field of criminal justice, human services, social work, counseling, public administration or management related field.

⦁A minimum of 2 years of working experience in one of these areas.

⦁Experience working with the justice-involved youth / young adult population strongly preferred.

Necessary Skills:

⦁Strong interpersonal skills

⦁Self-motivated with the ability to make independent decisions

⦁Sensitivity and ability to appreciate points of view of personnel within the YDCs, schools, and other agencies/organizations, including a keen awareness of their needs and goals and how to build collaborative partnerships based upon fundamental CIS principles.

⦁Ability to acquire and maintain familiarity with all relevant resources

⦁Ability to be flexible in a work environment often filled with ambiguous situations

⦁Effective oral and written communication skills

⦁Professional presentation skills with both large and small groups

⦁Computer skills to include working knowledge of Microsoft Office software

⦁Ability to manage time, paperwork and people effectively

⦁A valid NC driver’s license


⦁Knowledge of youth behavioral issues/community programs and resources available

⦁Persons willing to develop supportive network of services for identified justice-involved youth

⦁Bilingual (English/Spanish)

About Communities In Schools of North Carolina

Communities In Schools of North Carolina (CISNC) is a leading partner in providing Integrated Student Supports or wraparound services to propel student success in more than 300 schools across the state. Based directly inside schools, student support specialists connect students and their families to evidence-based services and supports, as well as critical educational and community-based resources, to increase attendance, improve behavior, enhance coursework and engage more parents and families in student success. Tailored to each student’s specific needs, student support specialists create personalized toolkits for success and an educational experience where students can learn, thrive and power the future. Learn more at, and stay connected with CISNC on FacebookTwitter and Instagram.


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