Parent University Coordinator – Fayetteville, NC

Reports to: Director of Embedded Operations, Northeast Region


Position Overview:

The Parent University Coordinator is responsible for overall program management at specific school sites using the CIS Model to increase parent engagement and resilience by working with school staff, parents and community partners. The Parent University Coordinator will identify and assess the needs of identified parents and students in order to provide tiered supports to address those needs.


Essential Competencies:

  • Accountability & Dependability: takes personal responsibility for the quality and timeliness of the work with attention to details, adapts to changing needs, conditions, situations and displays openness to different or new ways of doing things and sees multiple perspectives.
  • Relationship builder: build constructive working relationships characterized by teamwork, cooperation, mutual respect, and relating well to others.
  • Initiative: self-motivated to resolve issues, problems or situations prioritizing responsibilities to achieve (results).
  • Communication: actively listen and engage multiple audiences. facilitate groups, excellent oral and written skills to communicate with a variety of audiences (e.g., teachers, principals, students, volunteers, and parents) in an effective manner; ability to receive feedback.
  • Analytical: examines data to grasp issues, draw conclusions and solve problems; technically proficient with data management
  • Planning and Organizing: identifies a sequence of tasks and resources needed to achieve goals and prioritizes action steps, timelines, sees potential challenges and opportunities to ensure expected outcomes; evaluates proposed actions.


Essential Functions:

  • Collaborate with school staff to assess, identify and prioritize parent engagement concerns and parent needs
  • Coordinate implementation of delivery of supports to address identified parent concerns and needs
  • Coordinate with identified community partners, to provide training, and workshops to enhance parent skills
  • Establish a parent mentoring group that will share skills and resources with other parents at identified schools
  • Establish partnerships to address parent needs and concerns
  • Partner with Cumberland County Schools to ensure programing is coordinated with district programing for most effective and efficient implementation
  • Develop programs to address parental engagement at identified schools
  • Collaborate with community organizations to provide informational sessions to address parent interests and needs
  • Regularly and systematically collect, report and interpret parent concerns and needs
  • Provide timely reports with date and program information to direct supervisor
  • Regularly monitor and adjust the progress toward meeting the goals of the Parent University
  • Present the CIS mission, vision and initiatives within the community as needed via presentations by attending parent and community meetings
  • Manage day to day activities of community volunteers used to work with Parent University
  • Continuously (at least annually) evaluate community partners to ensure they align with school needs
  • Participate in personal and professional staff development, including CISNC and National CIS training
  • Perform other duties necessary for the successful operation of programs as assigned
  • Ability to see, hear, speak and travel
  • Must be able to lift 20 pounds


Core Competencies:

Accountability & dependability, coaching & mentoring, communication, customer focus, continual learning, empowering others, initiative and planning & organizing.


Job Specific Competencies:

Adaptability & flexibility, creative & innovative thinking, ethics & integrity, confidence, developing others, initiative and influencing others.


Required Education/Experience:

  • Demonstrated passion and commitment to students, families and the community.
  • Awareness and strong concern for the needs of children, youth and their families.
  • Understanding of school cultures and trends.
  • Ability to work across teams and with multiple supervisors, both on and off-site.
  • Bachelor’s degree in education, social work, public administration, social services or related field is required.
  • Certified/licensed professional preferred (i.e., teacher, social worker, counselor, mental health).
  • 2 years of applicable work experience in the education, youth development and/or mental health field.
  • Valid North Carolina driver’s license and insurance.
  • Technologically proficient in all office technology systems including developing spread sheets, word processing, email, Skype, and Facetime.
  • Previous experience in a student data or case management system highly preferred.


NOTE:  The above information is intended to describe the most important aspects of the job.  It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work.


We are an equal employment opportunity employer and do not discriminate against any person because of race, color, creed, religion, sex, national origin, gender, gender identity, sexual orientation, disability, age, genetic information, or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits and termination of employment.


Applicants must respond by October 25. Please apply at


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